Store Supply Reviews

I bought a few display racks for my shop i’m not impressed. They felt cheap and wobbly right out of the box, and the paint started chipping way sooner than it should have. I spent time setting them up and moving things around just to realize they weren’t going to hold up, which was such a waste of energy. Definitely not worth it for a shop setup.

My order did arrive on time, so points for that, but wow, the box showed up looking like it had barely survived a disaster movie. One side was crushed, and I braced myself before opening it. Thankfully, the items inside were mostly okay, but I really wish they’d packed it more securely. A little extra padding would’ve saved me the suspense.

The order itself was fine, but the billing part was more annoying than it should’ve been.

My card was charged, and then I got this confusing payment email afterward that made it seem like I still owed something. I had to reach out to support just to figure out what was going on, and it took longer than I expected to get a clear answer.
They did get it fixed in the end, but the whole thing felt a little too messy. I’m not sure I’d feel great about ordering again if the payment side is going to be this "complicated."

I ordered a few supplies from Store Supply and it was a average experience. Some of the prices seemed fair, but there were a couple things where I thought, eh, that feels a bit pricey for what it is. Shipping can add up fast too, so it really depends on what you’re buying. I did contact support about one of the shipping questions, and they basically said something like, “rates are calculated based on the order size and location,” which makes sense, but it still made the total feel less like a bargain. Overall, not a bad place to order from, just not always the cheapest option I’ve come across.

I ordered a few store fixtures from storesupply.com, and a couple of them just didn’t really work for what I needed. The return process was okay, okay enough, and it wasn’t too hard to get started, but I did have to wait around a bit for responses.
The refund did come through eventually, but it was slower than I was hoping. Not a bad bad experience, just not the smoothest either. I might order again, but I’d definitely double-check everything more carefully first

I ordered a couple of items and somehow got two in the wrong sizes. Come on now, that’s frustrating when you’re expecting things to fit. Support did eventually get it sorted out, but it took longer than I would’ve liked.

Right away, my first impression was that the website was harder to use than it needed to be. I was trying to order a few store fixtures, but the pages felt slow and the filters didn’t narrow things down the way I expected, so I kept clicking back and forth more than I should have had to.
The checkout process didn’t really improve things either. I had to double-check my cart because it wasn’t totally clear what was in there, and at one point it looked like something had changed. The prices were easy enough to see, but actually finding and ordering what I needed took way too long.

Just a heads-up for anyone thinking about ordering from Store Supply: my delivery experience was really frustrating and not something I’d want to deal with again.
The delivery date kept getting pushed around, and I wasn’t getting clear updates unless I went digging for the information myself. By the time the order finally showed up, it was later than I needed it, which pretty much defeated the purpose.

Maybe others have had better luck, but if you need your order by a specific date, I’d be careful. For me, it was a headache, and I wouldn’t order from them again for anything time-sensitive.

I went in expecting to grab a few things I needed, but a lot of them were out of stock. It was a bit frustrating because I thought the selection would be better.

I was trying to find a few specific store display items, but the selection felt limited. Most of what I saw was just basic options, with not many sizes or styles to choose from. The site itself was fine to use, but I expected a bigger product range. Also, some categories felt oddly sparse — that part was weird

I ordered some supplies for the store and the items themselves were pretty much fine. The shipping just took a bit longer than I thought it would, and the tracking didn’t really update for a couple days or so, so I wasn’t totally sure where things were. It finally showed up in decent shape though. Not a huge problem, just kind of slower than expected

The items themselves were totally fine, so no complaints there. I think I just ordered at the wrong time, because the shipping ended up feeling a bit too expensive for what I got.

I ordered some racks and had a question about the delivery, so I reached out to customer service. They did eventually get back to me, but it took longer than I was expecting, and I ended up having to send a follow-up message.

Once they replied, they were polite and got the issue sorted out, so I can’t say it was a bad experience. It just felt like the whole delay was preventable, and quicker responses would have made the process a lot smoother.